Hauptstadt CrossFit

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Subject: Unpleasant Experience at HCF Gym I regret sharing my extremely unsatisfactory experience with HCF Gym, and I strongly advise individuals, especially foreigners, to exercise caution before entering into any contract with this establishment. My membership was extended for an additional three months without my consent, a blatant attempt to extract money despite my repeated attempts to communicate with the manager, Harry Werz. Regrettably, Mr. Werz's communication was severely lacking, and when he finally responded, his replies were robotic and lacked consideration. He continuously questioned my decision to quit the gym, demonstrating a lack of empathy and understanding. Furthermore, the cost of membership, a staggering 35 euros per week for only two sessions, proved to be exorbitant for the level of service provided. On top of this, the gym charged an additional 53 euros every six months for the so-called "free drinks," which, in reality, amounted to tap water. Furthermore, charges for supposed extra gym activities were levied, even though these activities never took place. Despite paying a premium fee, the gym failed to deliver an experience commensurate with the financial investment. Basic requests were met with indifference, as the manager displayed a lack of responsiveness and failed to address concerns adequately. In conclusion, my experience at HCF Gym has been disappointing, marked by unauthorized contract extensions, poor communication, and a lack of value for the exorbitant fees charged. I strongly recommend potential members explore alternative, more affordable gyms with staff committed to open and considerate communication.